Chatbase

Customer support Freemium Checked: October 2026

AI support agent trained on your documents and website, with a free plan available.

What it is

Chatbase builds an agent that answers customers from your own materials: you upload documents, links and text, and the agent works on your website, in chat, by email and in messaging apps. It hands difficult questions to a person. The free plan gives 50 message credits and one seat, and inactive agents on it are deleted after 14 days. The documentation lists 44 languages for translation.

Chatbots
Knowledge base
Website

Who it is for

Professions we suggest this tool for:

IT help desk specialist (Tier 1)
AI knowledge base manager
Customer support agent
AI front desk specialist

Price

Freemium

Plans change; current prices are on the official page: chatbase.co

Alternatives

Tidio · Live chat for your website plus the Lyro AI agent, made for small stores, with a free plan.
Botpress · Visual builder for AI agents: knowledge, conversation flows and channel connections.
ManyChat · Auto-replies and funnels in Instagram, Messenger, WhatsApp, TikTok and Telegram DMs.

Official site

Open the site ↗

Checked: October 2026 · source