Botpress

Customer support Freemium Checked: October 2026

Visual builder for AI agents: knowledge, conversation flows and channel connections.

What it is

In Botpress you build an agent in a visual editor: you upload knowledge, draw the conversation flow and connect your website and messaging apps. The free plan includes 25 conversations a month, 3 seats and 3 agents. Paid plans from Plus up include AI credits, and extra conversations can be bought in packs. It's harder to use than ready-made widgets like Tidio or Chatbase, but more flexible for custom flows.

Chatbots
Builder
AI agent

Who it is for

Professions we suggest this tool for:

IT help desk specialist (Tier 1)
AI front desk specialist

Price

Freemium

Plans change; current prices are on the official page: botpress.com

Where the course teaches it

★Chatbot managers: NLP, intent routing and smart handoff to a human

Alternatives

Chatbase · AI support agent trained on your documents and website, with a free plan available.
Tidio · Live chat for your website plus the Lyro AI agent, made for small stores, with a free plan.
Make · Visual no-code automation: 3,000+ apps, AI agents and the Maia assistant.

Official site

Open the site ↗

Checked: October 2026 · source